Privacy Policy

Last Updated: November, 2024

Homestead Wash Works LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.homesteadwashworks.com or use our pressure washing services. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect personal information from you, including:

•Contact Information: such as your name, email address, phone number, and mailing address.

•Service Information: details related to the service you request, including property location, service history, and special instructions.

•Payment Information: if applicable, payment details necessary for billing, processed securely by a third-party payment processor.

•Usage Data: information collected automatically when you visit our website, such as IP addresses, browser type, pages visited, and the date and time of each visit.

2. How We Use Your Information

We use the collected information to:

•Schedule and manage service appointments.

•Process and manage payments.

•Communicate with you regarding our services, promotions, and updates.

•Improve our website and services based on usage data.

3. Information Sharing and Disclosure

We do not share your mobile information with third parties for marketing purposes. We do not sell, rent, or share your personal information with third parties, except:

•With Service Providers: who assist with services such as billing, customer support, and email communications.

•For Legal Compliance: if required by law or to protect the safety and integrity of our business and clients.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. Access to personal information is limited to authorized personnel only.

Regular audits are conducted to ensure compliance with data protection standards. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request in compliance with applicable laws. You have the right to opt out of receiving SMS messages from us at any time. To opt out, please reply ‘STOP’ to any message you receive from us or contact us directly at Service@homesteadwashworks.com or 253-372-2477.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last Updated” date at the top.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: Service@homesteadwashworks.com

• Phone: 253-372-2477